If you need help updating this information, call the customer service centre before 25 July or after 29 July. This may mean changing the email address you currently have listed for them. If you are a travel coordinator, group coordinator, or family, and you added dependent visa applicants to primary applicant profiles, ensure that each dependent or applicant has a unique email address. If you have paid your visa fee but not associated it to your profile, the US embassy recommends that you log in to your profile and associate your payment by entering the payment receipt number into your profile. If you need to pay a visa application fee, it’s best to do so on or after 29 July, after the system migration is complete. If you need to correct any of the information, the US embassy recommends doing so as soon as possible prior to 24 July. Customer service center agents can assist you via telephone, Skype or email. United States Ambassador to India Eric Garcetti, recently said that the wait time for first-time tourist visa interviews has been reduced by more than 50 per cent. If you have an appointment scheduled on the current system, make sure all the data entered in your profile is complete and correct. The US Embassy in India is moving its customer service center to a new platform, suspending customer calls, appointment booking and fee payment services from July 25 to 28. You will receive a response to your email within 48 working hours.- Effective 29 July, US visa services will move to a new system. This website is your one-stop source for all your U.S. are 5pm-9am EST / 4pm-8am CST / 3pm-7am MST / 2pm-6am PST.Ĭhat: To chat with a customer service representative, please click here.Įmail: To reach a customer service representative via email, please write to us at: visa from Pakistan Visit the website to find out how to book an online appointment, track and retrieve your passport, check the wait times, and learn about the visa requirements and fees. Hours of operation in the continental U.S. International Callers - Applicants calling from the United States can reach a customer service representative at (214) 571-1600. Embassies and Consulates General Choose your specific location by clicking below.The time you create your profile, you are supposed to add your complete given name. I made an account on the US Travel Docs website in order to proceed with my H1b application. ![]() Applications Prior to DecemIf you are in the Philippines and applied for a visa prior to Decemand need assistance, please call 02-9028930. Call customer care and provide the case details once the accept they assign the case to back office.Embassy in Manila, please call 02-9028930. To send in feedback and suggestions or for any complaints please click here. Appointment Scheduling - If you are in the Philippines and wish to schedule an appointment at the U.S.Note: The Cargo Contact Center is only responsible to commercial cargo shipments. Click to Talk: You can talk to us directly. Callers in the United States: Call +17036657349. ![]() Telephone: Please contact a customer service representative using one of these telephone numbers: Callers in Thailand: Call. Please note processing times for routine applications are 10-13 weeks. We will notify the agency processing your application of your date of travel. Appointments are limited and we cannot guarantee that one will be available. The call center is closed for Philippine. Email: To reach a customer service representative via email, please write to . You must have an appointment to go in person to a passport agency or center. Information - If you are in the Philippines and wish to learn more about obtaining a visa to travel to the U.S., please call 02-9825555. The CCC working hours is 8am 11 pm Saudi local time (+3 GMT) 7 days a week. English- and Tagalog-speaking customer service agents are ready to assist you Monday - Friday from 9:00am to 5:00pm.Telephone: If you need help with your visa application or want to learn more about obtaining a visa to travel to the U.S., please contact a customer service representative using one of the numbers listed below. ![]() Hours of Operation: Monday - Friday from 6:00 AM to 10:00 PM. You are here: Home / Contact Us Contact Us Request or check the status of a refund or get in touch with customer care.
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